BMW Recalls 70,852 Electric Vehicles for Software Glitch Causing Power Loss

A software issue in select BMW electric vehicles could lead to a sudden loss of drive power, prompting a recall of 70,852 units, the National Highway Traffic Safety Administration (NHTSA) announced. This defect, affecting popular models like the 2022-2025 BMW i4, 2022-2024 BMW iX, 2023-2024 BMW i7, and 2024 BMW i5, poses a crash risk for EV owners and underscores the challenges of integrating complex software in modern electric vehicles.

Software Flaw Triggers Unexpected Shutdown

The recall stems from a software glitch in the vehicles’ high-voltage electrical system. According to NHTSA documentation, the system may falsely detect a “double-isolation condition,” mistakenly signaling a critical fault. This error prompts the vehicle to shut down its electric motors, cutting power to the drivetrain while the vehicle is in motion. The NHTSA warns this sudden power loss increases the likelihood of accidents, though power-assisted braking and steering remain functional. A red warning symbol may appear on the dashboard 15-20 seconds before the shutdown, offering drivers a brief window to react.

BMW reported approximately 43 warranty claims related to this issue but confirmed no accidents or injuries have been linked to the defect. The affected vehicles, built between 2022 and 2025, represent BMW’s current EV lineup, which shares underpinnings with its gas-powered models.

Bmw Recalls 70,852 Electric Vehicles For Software Glitch Causing Power Loss

Over-the-Air Fix Simplifies Resolution

BMW is addressing the issue with a free over-the-air (OTA) software update, a solution that highlights the growing role of remote diagnostics in the EV industry. Owners can expect the update to be automatically pushed to their vehicles, eliminating the need for a dealership visit in most cases. Alternatively, owners can schedule an appointment at a BMW dealership for the update. Notification letters will be mailed starting August 5, and owners can contact BMW customer service at 1-800-525-7417 for details.

This OTA approach minimizes disruption for owners and reduces costs for BMW, showcasing the operational efficiency of software-based repairs in EVs. However, it also emphasizes the need for robust software validation to prevent such issues from reaching consumers.

BMW’s EV Future: Neue Klasse Architecture

The recall coincides with BMW’s transition to its next-generation EV platform, dubbed Neue Klasse, or “new class.” Unlike the recalled models, which share components with internal-combustion vehicles, Neue Klasse EVs will feature a dedicated electric architecture. This shift includes an 800-volt electrical system for faster charging and cylindrical battery cells, similar to those used by Tesla and Lucid, to boost range. BMW claims these advancements will enhance performance and efficiency.

Bmw Recalls 70,852 Electric Vehicles For Software Glitch Causing Power Loss

The first Neue Klasse model, the iX3 crossover, will debut in September at the IAA Mobility Show in Munich, Germany, approximately 5,600 miles from New York. A sedan, potentially the foundation for an electric M3, will follow. These models aim to strengthen BMW’s position in the competitive EV market, where range, charging speed, and distinctive design are critical for attracting enthusiasts and new buyers.

Industry Implications and Consumer Confidence

This recall highlights the growing pains of EV adoption, particularly as automakers integrate sophisticated software to manage high-voltage systems. While the OTA fix mitigates inconvenience, the issue may raise concerns among EV owners about software reliability. For BMW, addressing this promptly is crucial to maintaining trust among its 70,852 affected customers and reinforcing its reputation as a leader in premium electric vehicles.

As BMW rolls out its Neue Klasse platform, valued at billions of dollars in R&D investment, the company must prioritize rigorous software testing to avoid similar glitches. For EV owners and enthusiasts, this recall serves as a reminder of the importance of staying informed about vehicle updates and manufacturer communications.


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Haye Kesteloo
Haye Kesteloo

Haye Kesteloo is the Editor in Chief and Founder of EVXL.co, where he covers all electric vehicle-related news, covering brands such as Tesla, Ford, GM, BMW, Nissan and others. He fulfills a similar role at the drone news site DroneXL.co. Haye can be reached at haye @ evxl.co or @hayekesteloo.

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